Features and Benefits
Features and Benefits
SdO's Powerful Patent Pending Features and the Benefits They Deliver
SdO Features and Benefits
SdO has 5 primary features, or capabilities, which can be used standalone or integrated into a Service Desk using email alerts and SdO’s browser-based applications. These 5 capabilities are:
1. A universal, objective desktop Digital eXperience Rating or DXR, for short.
2. Live detection of degraded DXR values with automatic alerts.
3. Desktop app/Web app Usage inventory – based on active usage times.
4. Computer DXR Histories – automated Before/After DXR analysis of hardware and software configuration changes.
5. User Experience Replay – Custom visualization for deep-dive DXR investigations.
SdO’s 5 primary features deliver these 5 benefits:
1. A universal DXR provides:
- An objective Before/After DEX performance measure for Digital Transitions.
- Empirically compare Windows platforms, desktop apps and web apps.
- Empirically compare Hardware and Software platforms.
2. Automated DXR issue detection allows Service Desks to react proactively for one or more affected desktops.
3. Understanding which desktop apps/web apps are used most frequently:
- Assists in prioritizing which desktop apps/web apps are migrated first during Digital Transitions.
- Enables accurate ROI calculations for desktop apps/web apps.
4. Computer Histories are like medical records for each endpoint computer (PC, workstation, VDI server, etc.) providing an automated register of hardware and software configuration changes and how these changes affect the overall DXR score of the computer.
5. Digital Experience Replay is a dedicated utility for fast, independent deep-dive analysis of DXR issues for Windows Desktops
The following slideshow shows SdO capabilities, described above in action. To pause the auto-slideshow below, hover the mouse cursor over the slideshow: